Frequently Asked Questions
Q What areas do you cover?
A Any journey to or from Larnaca or Paphos Airport or from any towns in Cyprus.
Q What type of service do you provide?
A We provide a friendly, personal service. We'll be there, with a sign, on time to welcome you. We'll help you with your luggage. We'll whisk you door to door in comfort. We'll provide you with local information to make your trip a success.
Q How easy is it to book a car with you?
A Very! All you do is:
1. Complete the online booking form or phone +357 2465 2465.
2. We will confirm the price, availability and answer any questions.
3. You give us the go ahead and we confirm.
Q Are transfer prices per person or per vehicle?
A Prices are always quoted per vehicle.
Q How can I pay for this service?
A You can pay at the end of your journey. We prefer payment in cash (Euros) .
Q What type of vehicles do you have?
A We have access to a range of 4 and 6 passenger vehicles:
1. Make: Mercedes, Model: S Class,
Colour: Black, Max No. of Passengers: 4
2. Make: Mercedes, Model: E Class 220 CDI, Colour: Black or White, Max No. of Passengers: 4
3. Make: Mercedes, Model: Vito, Colour: Black, Max No. of Passengers: 6
Click here to see real photo of our vehicles taken on 7th February 2010 in Larnaca International Airport.
Q If my flight is delayed will I be charged extra?
A This is why we ask for your flight number. John Taxi monitors flight arrivals before any drivers are dispatched, and you will not be charged any extra for flight delays.
Q Where do I meet my driver when I land at the airport?
A Unless an alternative arrangement has been made, drivers normally enter the terminal approximately 15 minutes after a flight has landed, they will hold a greeting board with your name on it and will be located by the arrivals hall.
Q What if I cannot locate my driver?
A Even though it is highly unlikely for this to happen, you may contact one of our
staff by phoning our 24-hour telephone line (+357 2465 2465) whereby somebody will be happy to
assist you.
Q What if I need to cancel?
A There is no charge for a cancellation up to 12 hours before your arrival time. Please informe us promptly in case of any changes to your flight schedule..
Q What if I don't show up and I haven't told John Taxi about the change in plans?
A Please check that all the details are correct at the time of your confirmation since it is company policy to invoice in full for any error on your part that leads to a driver arriving to meet you at the wrong place, date or time, or if you increase the number of passengers.
Q What about luggage?
A. Our cars have capacity for reasonable amounts of luggage. Excess luggage carriage can be arranged at reasonable cost. Please ask for details when booking your journey.
For any other questions that you may have you can contact us